Keep account details current
Open Account settings from the customer menu to review your profile. Use an email address you can access so account messages reach you. Follow the confirmation steps shown when changing details.
Find the correct settings area
Profile details and login preferences belong to your account. My cards contains the selected card’s information and activity. Changing your profile does not automatically change a merchant’s saved billing record.
Get help with account access
If you cannot reach the customer panel, use the public Help Centre. Describe the sign-in step and message you saw. If the issue concerns a purchase instead, include the transaction reference so it can be matched to the correct card.
Frequently asked questions
Where can I update my account information?
Use Account settings in the customer panel or its profile menu.