Follow the checkout prompt
Some payments ask for a confirmation code before the merchant completes the purchase. Read the amount and merchant shown in that prompt so you can match it to the order you are making.
Find the latest received code
Check the email associated with your account and the card notification area in your customer panel. If the panel offers Refresh, use it to check for a newer code. A refresh checks for a received code; it does not mean a new payment has been created.
Return to the original purchase
Enter the requested code in the checkout flow that asked for it. If the prompt has expired, follow the merchant’s instructions. Check transaction activity before repeating the purchase.
Frequently asked questions
Is a payment code the same as my login code?
No. Use the code requested for the specific action shown on screen.