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Prepare the selected card

Check that the product supports the type of purchase and has enough available balance. Compare the order total with that card’s funds, including any charges shown in your fee structure.

Complete the card checkout

Choose the card payment option and enter the number, expiry, CVV and requested cardholder details shown in your account. Confirm the merchant, currency and order total. Follow any payment confirmation prompt presented during checkout.

Check both sides of the payment

Save the merchant confirmation and open card activity. If checkout shows an error, look for a pending transaction before paying again. A completed card payment should be matched with the correct order or invoice.

Frequently asked questions

Why does the merchant show a different name in history?

A billing descriptor can differ from the store name. Compare the date and amount with your receipt before raising a query.

Related reading

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