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Review the order total

Before paying, confirm the item, currency, delivery details and final amount. Check whether the purchase is one-off or starts a recurring subscription. This helps avoid surprises when later charges appear.

Use the intended card

Choose the card that fits the merchant category and has enough available funds. Wallet balance and card balance are separate. Open the correct card record rather than relying on details saved from a different purchase.

Keep the payment record

After checkout, keep the order confirmation and check card activity. Match pending and completed records by reference, amount and date. If the order fails but activity is pending, establish the outcome before trying again.

Frequently asked questions

What should I check after a failed checkout?

Check both the merchant order and the card transaction. A failed page response does not always establish the payment outcome.

Related reading

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